Frequently Asked Questions
Everything you need to know before hitting the field.
How long does shipping take within the East Coast?
Orders placed before 2 PM EST typically ship the same day. Standard shipping to East Coast locations usually arrives within 1-3 business days.
Do you ship paintballs during extreme weather conditions?
We take great care in packaging, but we recommend choosing expedited shipping during extreme heat or cold to ensure the structural integrity of the paintballs.
What is your return policy on markers and electronics?
Unused markers in original packaging can be returned within 30 days. Please note that once a marker has been gassed up or fired, it is no longer eligible for return due to safety regulations.
Are your air tanks shipped full or empty?
Per DOT regulations, all HPA and CO2 tanks must be shipped empty. You can have them filled at our local pro-shop or any certified scuba or paintball facility.
Do you offer bulk discounts for paintball teams?
Yes, we offer competitive team sponsorship packages and bulk paint pricing. Please contact our sales team with your roster details for more information.
How can I track my order?
Once your gear leaves our warehouse, you will receive an automated email containing your tracking number and a link to the carrier's website.